Service & Support
At Sapphire we pride ourselves on Service & Support. Our aim is to provide a resilient, always up service with no downtime. However if the worst should happen we are here to deal with any issue quickly and efficiently.
100% Peace of mind
Sapphire Business Solutions offer flexible maintenance cover at a fixed cost that gives you peace of mind. Our maintenance service can help you avoid the cost of replacing a poor performing system, and minimise risk of any system downtime. We guarantee we will beat any written quote by at least 25%.
As part of the maintenance agreement, SBS engineers will be able to dial in to your system’s to complete remote diagnostics (subject to the system supporting this service) prior to attending site to rectify the fault. If this is not achievable due to faulty hardware or a cable fault, a field based engineer will be despatched to attend site and restore the service.
WE WON'T BE BEATEN ON PRICE
We guarantee we will beat any written support & service quote by at least 25%
We are proud to have been providing service and support to Redmill Trading Estates for the last 5 years. This covers a selection of products and services including CCTV, Access Control and Automated Access.
We would love to come to talk to you about how we can help you save money and grow your business. For a free consultation and a no obligation, fully costed proposal for your consideration, contact us today.